Community Manager

Job Description

Community Engagement: Foster a vibrant and inclusive community through regular interaction, events, and feedback collection.

Operations Management: Manage the daily operations of the space including facility maintenance, vendor coordination, and supplies.

Member Support: Ensure member satisfaction through effective onboarding, addressing queries, and resolving issues quickly.

Event Planning: Organize and execute events (networking, workshops, etc.) that enhance the community experience.

Sales & Retention: Support walk-in inquiries, conduct space tours, assist in closing memberships, and retain existing clients.

Collaboration: Work closely with internal teams (sales, marketing, admin) to improve services and community programs.

Requirements:
1–6 years of experience in community management, customer service, hospitality, or similar roles

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Friendly, approachable, and proactive personality

Tech-savvy and comfortable using CRM, email tools, and basic office software