Voice & Non-Voice Process – Customer Care Executive
Job Description
Location: Gurugram/ Gurgoan
Contact: [Contact info removed]
Email-id: [Contact info removed]
Recruiter : Pooja Prasad
1. Process :- Trojan/Fantastic 4 ( VOICE process )
▶ Requirements:-
* Exp- 1 year of voice customer service experience (International)
* Education – Grad / Undergrad
* Voice versant – 60
* Non voice versant – 58
▶ Salary :-
• Upto 4.60 LPA
(30% hike on last drawn)
• MIV :- 2000
▶ Cab Facility & Cab Allowance is provided.
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2. Travel Process (Gurgaon) (VOICE process )
Agoda Travel (VOICE)
( fresher with 6 months,
1 yr – BPO customer service experienced)
(domestic & international)
Round 1 – AMCAT
Round 2 – VARSENT
Round 3 – Ops(final)
Candidate must have Noise cancellation headphone/earphone
Profile CL-11 Int
Qual: Grad/ UG /BE/Btech
Experience: 1year travel
Ops -> Versant 60
CTC: Rs. 46,8850( max 30% on last CTC)
MIV(monthly mandatory incentive) : Rs. 2500
In hand: Rs. 31,243 ( for fresher – Rs. 18000 )
Profile CL-12 Int
Qual: Grad/ UG (No Be Btech)
Experience: Fresher
Ops -> Versant 60
CTC: 338850
MIV : 3500
In hand: 20,902
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3. Wheelz Blended Regular
Hiring For Non Voice Process
▶ Requirements:-
– Only Graduates
– Only Freshers( Graduation after 2022) No Backlogs ;-
▶Exam :- Voice AMCAT exam
▶ Salary :-
• Rs.3.5 LPA
(Inhand – Rs 22,000)
• MIV :- Rs. 2000
5 days Working
Rotational Shifts
Laptop Required for interview
▶ Cab Facility & Cab Allowance is provided.
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4. Process- Avalon Chat
EPFO check point is mandate
Grad/ UG
1yr of BPO CS exp with excellent Comms, No candidate with more then 4 years of exp
(if Btech/BE: 60% in Graduation not more then that)
Tech & Logical test (80%)
Typing 30/90
Chat and Ops(business)
NV Versant-60, WFO
Day Shift
CTC: 428000/-
MIV: 0-4000
Inhand: 27300/
Location – Gurgaon
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5. Ring Voice Hiring
CL: 11
Exp: 1 year of technical CS Exp (Mandate)
Demand: 40
Assessments:
SVAR: B1
Voice Versant: 58
WBI ( personality development test) AMCAT round test
Ops
CTC: 5 LPA
Take Home: 36,500
MIV: 0
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6. Hiring for Neo FO- Premium ( Banking)
1Year of banking customer service experience only
Qualification: UG/Grad/BE/B.Tech
Rounds:
Svar : 55//B1
Ops & Client
Voice versant 65
WBI
CTC – 6 .5 LPA
In-hand – 45K
MIV – 2500
1 side cab facility + 1 side cab allowance
Location – Gurgaon
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7. Hiring for Blended Process (70% Voice + 30% Chat)
Process – Trojan/ F4
▶ Requirements:-
* Exp- 1 year of International voice customer service experience
* Education – Grad / Undergrad
* Voice versant – 60
* Non voice versant – 58
▶ Salary :-
• Upto 4.60 LPA
(30% hike on last drawn)
• MIV :- 2000
▶ Cab Facility & Cab Allowance is provided.
Location – Gurgaon
