Department Manager

Job Description

1. Responsible for store opening/closing based on the shift. Conduct Daily briefing, weekly meetings and weekly briefings. Develop a strategy for implementation of a manpower plan. Recruitment of Sales Associates, packers, cashiers, housekeep & security staff.

2. Induction of new joinees, On the Job Training. Coach & guide team members. Conduct monthly reviews and share Feedback, prepare development action plans. Ensure performance standards, discipline & grooming standards are maintained.

3. Analyse and study various reports, conduct floor walks. Ensure Timely vendor payment. Ensure preventive maintenance. Conduct Dry Run (for critical equipment). Lead the Emergency Response Team, organise the Fire Mock Drill every month, conduct training on fire safety. Design strategy for Pilferage Control. Follow a strong room process at opening, closing.

4. Ensure proper function of Customer Service (SRT). Supervise availability of Trolleys, Baskets & bags. Study audit reports and design & develop action plans. Prepare an end to end plan with timelines for stock take. Conduct property walks.

5. Develop a Back Up plan in case of emergencies. Ensure Quick Check Out. Ensure proper Parking management. Develop a positive image of the store in the vicinity. Plan for festivals & season. Identify & discuss opportunities for better space management. Interact with government officials during their visit to the store.