Customer Support Executive- Backend

Job Description

The Backend Executive will be responsible for managing and supporting backend operations, ensuring smooth data management, documentation, reporting, and coordination with internal teams. This role requires strong attention to detail, organizational skills, and the ability to work efficiently under deadlines.

Key Responsibilities

Handle backend operations including data entry, record maintenance, and documentation.

Coordinate with different departments to ensure seamless workflow and process adherence.

Maintain accurate reports, trackers, and MIS for management review.

Support telecom operations team with backend activities like order processing, documentation, and client records.

Ensure compliance with company policies, data security, and quality standards.

Assist in preparing presentations, reports, and analytics for internal stakeholders.

Monitor and follow up on assigned tasks to ensure timely completion.

Required Skills & Competencies

Proficiency in MS Office (Excel, Word, PowerPoint) and data management tools.

Strong communication and coordination skills.

Excellent attention to detail and ability to multitask.

Analytical mindset with problem-solving skills.

Ability to work independently as well as in a team environment.

Qualifications

12th Pass
Fresher and exp both can apply

What We Offer

Opportunity to work with a growing telecom solutions company.

Professional growth and learning environment.

Competitive salary and benefits package.

Supportive and collaborative work culture.